Hotline: +49 (0) 8531-135 59 60 Mo-Thu 9.00 to 17:00, Fr 9:00 to 13:00 (CET)

PRICES AND CURRENCY

Published prices and final invoices are in Euro.
To help clients approximate the Euro values in their local currency, the web site has a currency converter feature. Final credit card and PayPal debited amounts may vary based on currency fluctuations and bank commissions. SCARPAROSSA.COM encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.

ORDER PAYMENT

Credit Card

When clients place orders on line, Credit Card details will be transmitted to a protected online banking system provided by PAYONE which accepts Visa, MasterCard and American Express.
Please visit: http://www.payone.de/ for complete information regarding PAYONE.

Credit Card Security

SCARPAROSSA.COM Clients are guaranteed maximum Credit Card security because all transactions are processed by PAYONE.
SCARPAROSSA.COM CUSTOMER SERVICE AGENTS WILL NOT ASK FOR NOR ACCEPT CREDIT CARD NUMBERS AND/OR EXPIRATION DATES.

Credit Card Charges

If there are sufficient funds and the account is valid, the order will be processed by PAYONE. Credit cards are debited upon order placement for both available merchandise and Pre-order items though shipment will be later in the season when the merchandise arrives.

First-Time Client

PAYPAL Payment: New Clients can pay with a Verified Paypal Account for immediate shipping. SCARPAROSSA will only ship to the Verified Paypal Account Address.
Credit Card Payment: SCARPAROSSA.COM will request PAYONE to contact the Client’s bank for approval of the charges. This verification process will delay immediate shipping. SCARPAROSSA & Klappenberger e.K. also reserves the right to ship the order only to the Billing Address.

Credit Card Currency

Credit Cards will be debited in Euro, and thus, due to exchange rates, the final price will be calculated in the applicable exchange rate the day the Credit Card company processes the transaction.

Bank Wire Transfer

SCARPAROSSA.COM accepts Bank Wire Transfer as a method of payment.
Selecting Bank Wire Transfer as a method of payment is only a request. The merchandise is not held for the Client at this time.
Upon receipt the request, Customer Service will send SCARPAROSSA’s bank information. Items will only be set aside after receiving a scan or fax of the bank transaction within 48 hours. Merchandise will be shipped once the funds have reached SCARPAROSSA’s bank account.
If the scan or fax of the bank transaction is not received within 48 hours of the request, the order will be cancelled.

PAYPAL

SCARPAROSSA.COM welcomes payments only from Verified PayPal Accounts. New Clients can pay with a Verified Paypal Account for immediate shipping. SCARPAROSSA will only ship to the Verified Paypal Account Address.

ORDER UPDATE

Clients can obtain their order(s) status by sending an E-mail to mail@scarparossa.com .
The E-mail must include the first and last name under which the order was placed, the shipping address and the Order Number.